General Information
All
orders are subject to product availability. If an item is not in stock at the
time you place your
Order, we
will notify you and refund you the total amount of your order, using the
original method of payment.
Delivery Location
Items
offered on our website are only available for delivery to addresses in your
order.
Delivery Time
An
estimated delivery time will be provided to you once your order is placed.
Delivery times are estimates and commence from the date of shipping, rather
than the date of order. Delivery times are to be used as a guide only and are
subject to the acceptance and approval of your order.
Unless
there are exceptional circumstances, we make every effort to fulfill your order
within 3 business days of the date of your order. Business day mean Monday
to Friday, except holidays.
Please
note we do not ship on Sundays.
Date of
delivery may vary due to carrier shipping practices, delivery location, method
of delivery, and the items ordered. Products may also be delivered in separate
shipments.
Delivery Instructions
You can
provide special delivery instructions on the check-out page of our website.
Shipping Costs
Shipping
costs are based on the weight of your order and the delivery method. To find
out how much your order will cost, simple add the items you would like to
purchase to your cart, and proceed to the checkout page. Once at the checkout
screen, shipping charges will be displayed.
Additional
shipping charges may apply to remote areas or for large or heavy items. You
will be advised of any charges on the checkout page.
Sales tax
is charged according to the province or territory to which the item is shipped.
Questions
If you
have any questions about the delivery and shipment or your order, please
contact us at starhobbyshop@gmail.com